Intro to AODA Legislation

Accessibility for Ontarians with Disabilities (AODA)

For a detailed course outline, click here.

This session will provide you with a clear understanding of how to ensure that your customer service practices provide the greatest accessibility to all Ontarians. All businesses have to comply with this new standard by January 1, 2012. This session will provide you with a clear understanding of your obligations, and strategies to enable you to become compliant.

Topics for Discussion Include:

• What is the AODA, and how it will be enforced?

• Identifying accessibility barriers within your workplace and developing strategies to overcome them

• Listing the 11 key steps you must take to become compliant

• Establishing policies, practices & procedures on providing goods and services to people with disabilities

• Preparing to train your personnel on a number of topics outlines in the customer service standard

Note: This course is not currently scheduled for the remainder of 2012, however it is available as an in-house training course. Please contact Anna at (519) 624-0800 or anna@clearpathemployer.com for more details.

Not sure where to Start? Clear Path has a solution for you! Clear Path's AODA Do-It-Yourself Package